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The Fragrance-Online store which markets our Drop-Ship affiliate products always has a person readily available for assistance if the need for communication arises. The store is accommodating and willing to answer any customer concerns regarding the products and purchases. There have been no complaints in regards to delivering orders or payments.
Fragrance-Online categorizes their perfume in an array of prices by name brands and describes the product and scents with the size and volume. The store processes orders in a timely manner whenever they receive a sale. There have never been any problems with this store regarding customer service. As a retail supplier, all kinds of horror stories can and will happen if you are not careful when you’re dealing with an online store. Not having the right product on hand or product substitution can cause a problem and allowances have to be made. Fragrance-Online is always very attentive and reasonable in resolving the situation as quickly as it arises.
Since our commodities have been retailed on this online perfume store, we have received many rewarding and enlightening comments from customers regarding their great customer service. There can be problems with arrival times and delays caused by unforeseen situations with postal services, postal strikes and the recipient’s county’s customs office, but the situation is always handled diplomatically and Perfume Affiliate is satisfied with the end result. Fragrance-Online is accommodating and every issue is solved without delay. There were no complaints from the store about the perfume, cosmetic or fashion accessory or the price associated with each product. It is always nice when the quality of the product speaks for itself and is reflected in its cost. It’s not every day that this is recognized and customer satisfaction is forthcoming in regard to product and service.
The Fragrance-Online staff are always friendly and courteous, addressing every need with professionalism and genuine concern. We were pleased the store has been receiving compliments on the authentic, sweet fragrance of the perfume brand names supplied and the chemistry is just right. The customers enjoy the savings on our fragrance because they avoid the retail mark-up and Fragrance-Online always provides better service than brick and mortar stores.
Fragrance-Online has been one of our valued retailers for a while. Due to the positive customer reviews, our supplied commodities continue to increase in sales at this online store. The store sets the bar high for others in the industry by making the needs of their customers first and foremost in their thoughts at all times. The perfume ad is in bold lettering at the top of the website so customers can see ongoing specials and promotions. Fragrance-Online makes their customers aware of the new product promotions by getting their attention right away. Because of the different types of perfume, it can sometimes be hard to find the right fragrance for each individual person but this store does a fine job of promoting our products and providing assistance to every request.
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